Domestic Orders:

- All orders are subject to 5-7 business day processing and handling time.  This time frame may change unexpectedly and without notice depending on FAN ALL FLAMES order fluctuation.

- FAN ALL FLAMES business hours are Monday-Friday 8:00 a.m. to 4:30 p.m. PST.

- The time frame stated on the shipping page is the estimated "transportation" time from the FAN ALL FLAMES warehouse to the order shipping address. This time frame is not calculated by FAN ALL FLAMES, but is estimated from the shipping transporter (i.e. USPS, UPS, etc.). FAN ALL FLAMES cannot and will not guarantee any shipping and handling time frame estimates.

-FAN ALL FLAMES is not responsible for any theft or damages once the package is delivered.

All international sales are final. Please also note FAN ALL FLAMES is not responsible for any custom fees that apply to any orders, lost or stolen and/or unclaimed packages. If the package is not claimed and is sent back to FAN ALL FLAMES, FAN ALL FLAMES will not refund the shipping and the customer will be charged shipping again if re-shipped. All international orders are shipped through USPS, FedEx or UPS. 

Sale Items: All sale items are final. No refunds, returns, exchanges. This includes items that are purchased with a coupon code at the time of checkout. 

Orders: FAN ALL FLAMES is NOT responsible for any damages/defects on shoes that were not bought directly from our website. Please contact the retailer the product was purchased from.

Coupon Codes: FAN ALL FLAMES is NOT responsible for any price adjustments on existing orders.